Privacy Policy
Last Updated: May 2026
At Chic Chikan, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and transparency. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at www.chicchikan.in or make a purchase with us.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information when you interact with our website:
a) Personal Information
- Full name
- Email address
- Phone number
- Delivery address and billing address
- Payment information (processed securely via third-party payment gateways — we do not store your card details)
b) Account Information
- Username and password (if you create an account)
- Order history and wishlist items
- Communication preferences
c) Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited, time spent on the website, and clicks
- Referring URLs and search terms used to find our website
d) Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can choose to disable cookies through your browser settings, though this may affect some features of the website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your orders and send order confirmations
- To manage your account and provide customer support
- To personalise your shopping experience and show relevant products
- To send you promotional emails, offers, and updates (only if you have opted in)
- To improve our website, products, and services based on user behaviour
- To detect, prevent, and address fraudulent or unauthorised activity
- To comply with legal obligations and resolve disputes
- To send transactional communications such as shipping updates and invoices
3. How We Share Your Information
Chic Chikan does not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
a) Service Providers
We work with trusted third-party service providers who assist us in operating our website and delivering our services. These include payment processors, shipping and logistics partners, email service providers, and analytics platforms. These partners are bound by confidentiality agreements and are only permitted to use your data as necessary to provide their services.
b) Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests from public authorities such as courts or government agencies.
c) Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
4. Cookies Policy
Cookies are small text files stored on your device when you visit our website. We use cookies to:
- Keep you logged in to your account
- Remember items in your shopping cart
- Understand how visitors use our website
- Deliver relevant advertisements and promotions
Types of cookies we use:
- Essential Cookies — Necessary for the website to function properly. These cannot be disabled.
- Performance Cookies — Help us understand how visitors interact with our website by collecting anonymous data.
- Functional Cookies — Remember your preferences such as language, region, and saved items.
- Marketing Cookies — Used to deliver personalised advertisements based on your browsing behaviour.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may impact your experience on our website.
5. Data Security
We take the security of your personal information very seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include:
- SSL (Secure Socket Layer) encryption for all data transmitted through our website
- Secure payment processing through PCI-DSS compliant payment gateways
- Regular security audits and vulnerability assessments
- Restricted access to personal data by authorised personnel only
While we take every precaution to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymise it.
7. Your Rights
As a user of our website, you have the following rights regarding your personal information:
- Right to Access — You have the right to request a copy of the personal information we hold about you.
- Right to Correction — You can request that we correct any inaccurate or incomplete information.
- Right to Deletion — You may request the deletion of your personal data, subject to applicable legal obligations.
- Right to Opt-Out — You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
- Right to Data Portability — You may request a copy of your data in a structured, machine-readable format.
- Right to Withdraw Consent — Where processing is based on your consent, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us at the details provided at the end of this policy.
8. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or external services. Chic Chikan is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Chic Chikan is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take immediate steps to delete such data from our records.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Chic Chikan Website: www.chicchikan.in Contact Page: www.chicchikan.in/contact-us
Our team will respond to your enquiry within 2–3 business days.
